IPX Congress Member Announcement

Susan has an ability to quickly understand customer requirements through interviews of varying stakeholders, from end-users to senior management. She possesses the ability to uncover unrealized requirements and business issues of a customer and is an accomplished communicator in maintaining strategic customer accounts by helping sales team build and maintain long-term relationships. An experienced trainer and presenter, Susan has delivered training and presentations to end-users, executive management, technical staff at user conferences and large training classes.

Susan earned her CM2-C Certification back in 2002, CM2-P Certification in 2017, and her Project Management Professional (PMP®) in 2013. Her work hard play hard attitude transfers into her personal life; whether it is in the pool with a Masters Swim Club, gardening, playing the piano, or spending time with friends and family. She is always on the go.

Ram started his professional career in Aerospace design. He has been with Gulfstream Aerospace Corporation for the last 7 years as a Configuration Change Management and Integration Specialist. He was part of the journey in developing, flight testing, certifying and Entry into service for two technologically advanced Part 25 business jet models at Gulftream.

Before joining Gulfstream he worked in the Engineering service industry as a design engineer for major commercial Next Generation Aircraft programs and moved on to be a value engineer for multiple OEMs for both development and sustaining models. He is an active data science practitioner and participates in enterprise wide change management, process improvement and skill development initiatives.